This ambulatory care center grew from a systematic, multidisciplinary design process that began with gathering behavioral data, experiential and needs related input from 199 end-users and stakeholders.

All design decisions were rooted in an understanding of how they would affect the patient experience, clinical team performance and facility operations. As a result, the design provides a radical departure from the traditional institutional experience, reducing patient anxiety, increasing staff productivity and enhancing building performance.  Unique outcomes include:

•User-informed design

•Open, flexible model with reduced barriers between departments

•Intuitive wayfinding

•Sustainably designed/LEED Silver certification expected

•Abundant daylighting

•Corporate brand reinforced

•Shared nonclinical functions

•Reprogrammable, low-maintenance building shell and systems